Privacy Policy

At Loopedge, we deeply respect your privacy and cherish the trust you place in us. This Privacy Policy outlines the types of personal information we collect, the methods we use to gather it, how we utilize the information, and your options regarding sharing your data. Additionally, we explain how you can contact us with any privacy concerns and the measures we’ve taken to ensure your information remains safe.

Important Note: Loopedge does not sell or rent any customer information to third parties.

1. Information We Collect

We may collect personal information from a variety of sources, including when you register or make a purchase on our website. Specifically, we may gather:

  • Identity & Contact Information: This includes your name, email address, billing and delivery addresses, purchase history, and any interactions with our customer support team.
  • Transaction Details: Depending on your payment method, we may collect the payer’s name, card type, and partial card or account details.
  • Technical Data: We automatically collect information such as your IP address, browser type, language, time zone, and operating system when you visit our site.
  • Marketing Preferences: This covers your preferences regarding promotional communications and how you choose to engage with us.

2. Information You Provide

You may voluntarily share additional personal information, such as when you place an order or submit a review. This can include your product preferences, comments, reviews, shared content (photos, videos), and social media interactions.

3. How We Use Your Information

We use your information to personalize your shopping experience and enhance our services. Specifically, we may:

  • Tailor product recommendations and promotional offers
  • Access your order history for support purposes
  • Process and fulfill your orders, including invoicing and delivery
  • Respond to your queries and assist you with any issues
  • Keep you informed about product updates, special offers, and events

4. Cookies, Web Beacons & Analytics

Loopedge uses cookies and analytical tools, including Google Analytics, to improve your browsing experience and provide tailored product suggestions. Cookies are small text files stored in your browser that help us remember your preferences and enhance site functionality, such as:

  • Displaying products in your preferred language and currency
  • Retaining items in your shopping cart for future visits
  • Improving site speed and navigation

You can manage cookie preferences through your browser settings. Please note, disabling cookies may limit certain site features.

For Google Analytics opt-out, visit: Google Analytics Opt-Out.

5. Email & SMS Notifications

By providing your email or phone number, you consent to receiving up to 4 promotional messages per month regarding exclusive deals and new arrivals. This service is free, and you can opt out at any time by contacting us at [email protected].

6. Data Sharing

We do not sell or rent your personal information. However, we may share necessary data with trusted entities, such as:

  • Payment & Delivery Partners: Banks, payment processors, distributors, and shipping companies
  • Service Providers: Marketing and website hosting services
  • Government Authorities: When required for legal compliance or fraud prevention

7. How We Protect Your Information

Your data’s security is our priority. We use industry-standard encryption (SSL) for transactions to protect your sensitive information. All payment data is processed directly by PayPal, meaning Loopedge  does not store your banking information.

While we strive to maintain robust security measures, no system is entirely foolproof. We continually update our practices to safeguard against emerging threats.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. In cases of legal obligations or fraud prevention, we may retain certain data even after account closure.

9. Withdrawing Consent

You can withdraw your consent for data usage at any time. Please note, doing so may limit your ability to use certain services. To update or delete your personal information, contact us at [email protected].

10. Access & Correction Requests

Subject to applicable laws, you have the right to access, update, or request deletion of your personal information. We may verify your identity before processing your request. Please email us at [email protected] for assistance.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we may notify you via email when significant updates occur. Please review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about our Privacy Policy, feel free to reach out to us at [email protected]. We’re here to help!